Privacy policy

Welcome to mindably! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services. By using our website, platform, or services, you agree to the practices described in this policy.

1. Information We Collect:

We may collect personal information to provide you with our mental health support, performance optimisation, and upskill development services. This information may include but is not limited to:

• Personal Identifiers: Name, email address, phone number, job title, and company information.
• Usage Data: Information about how you interact with our website, platform, and services.
• Communication Data: Details of inquiries or support requests you submit to us.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver and improve our services and offerings.
• User Support: Respond to your inquiries and offer customer support.
• Communication: Send important updates, notifications, and relevant communications.
• Compliance: Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following instances:

• Service Providers: Companies that support our services (e.g., IT services, analytics, or customer support).
• Legal Requirements: When required by law or necessary to protect rights, property, or safety.

4. Security Measures:

We take appropriate measures to protect your information from unauthorised access, alteration, or destruction. Our security protocols are reviewed regularly to ensure the safety of your data.‍

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access and Update: Request access to your personal information or correct inaccuracies.
• Opt-Out: Opt-out of marketing communications.
• Data Deletion: Request the deletion of your personal information, subject to legal obligations.‍

6. Cookies and Analytics:

We use cookies and similar tracking technologies to improve user experience and gather insights about our services. You can manage your cookie preferences through your browser settings.

7. Policy Updates:

We may update this Privacy Policy periodically to reflect changes in our services or privacy practices. Updates will be posted on this page, and the "Effective Date" at the top will be revised accordingly.

8. Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@mindably.uk

Thank you for choosing mindably. We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information.